Privacy policy

Privacy Policy

Effective Date: June 11, 2026

Welcome to That Item. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit and shop at our store.

1. Information We Collect

When you visit or make a purchase from That Item, we may collect the following information:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • Order details

  • IP address and browser information

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and shopping experience

  • Prevent fraud and unauthorized transactions

  • Send promotional emails (only if you opt in)

3. Payment Security

All payments are processed securely through trusted payment providers. We do not store your full payment card information on our servers.

4. Cookies

Our website uses cookies to:

  • Improve website functionality

  • Remember customer preferences

  • Analyze store traffic and performance

  • Provide a better shopping experience

You can disable cookies in your browser settings at any time.

5. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third-party services only when necessary to operate our business, such as:

  • Payment processors

  • Shipping providers

  • Marketing and analytics platforms

6. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your personal data

  • Unsubscribe from marketing emails

To make a request, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

That Item does not knowingly collect personal information from children under 13 years of age.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

That Item